How we Care for your data and privacy

Last updated: 1 January 2025

  • What Information We Collect

    • Personal data (first name, last name, phone, email)
    • Booking and visit history
    • Membership data and payment information
    • Your preferences and special needs
  • How We Use Your Data

    • Managing and confirming bookings
    • Contacting you about your visits
    • Administering membership programmes
    • Improving the quality of services
  • Data Protection

    • We use encryption for data transfer
    • We store data on secured servers
    • Access is limited to authorised staff
    • We run security audits regularly
  • Your Privacy Rights

    • The right to access your data
    • The right to correct inaccurate data
    • The right to delete your data
    • The right to restrict data processing
  • Who Has Access

    • Only necessary club staff
    • Payment processors (securely)
    • Authorities when required by law
    • We never sell your data
  • How We Contact You

    • We send booking confirmations
    • We inform you of important changes
    • You can unsubscribe at any time
    • We never send spam

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This privacy policy complies with GDPR requirements.

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